It can always happen that something doesn’t go quite as planned. We recommend that you first make any complaints known to us by e-mailing [email protected]. We aim to respond within 5 working days and to resolve your complaint within a reasonable period.

If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur, https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil/.